Gone are the days when you only rely on your US relatives trip back home to PH to bring you your designer clothes, newest shoes, electronics and other items. Here’s a review of delivery companies offering forwarding services from the US to the Philippines.
This is the first part of my review of shipping companies that offers delivery services for items purchased from US online merchants to the Philippines.
Company: Pobox
Website: http://pobox.ph
Shipping Type: Sea
Transit Time: 4-6 weeks
Cost: $30-$75 + 5% service charge
Pros:
- Offers different sized boxes, depending on how big your packages are, no weight restrictions
- Accepts odd sized packages as well, gives you a quote on how much the cost is.
- Free Item Consolidation, they remove the merchant’s boxes to save space! They can store your items for a maximum of 45 days
- Online portal to manage your items, status of your box
- Delivered at your door at no extra fee.
- If you plan to ship a TV, for a fee you can request to have it powered on once it arrives(to prevent dead on arrival units).
Cons:
- Slow, specially on busy season(Black Friday sale, Christmas – expect 6-8 weeks.
- Manual system for payment, PayPal has extra charge
- Recent news of pilferage by US Customs
- Maximum insured amount is $200 only
I first used Pobox more than a year ago – when I found an Amazon deal for an Onkyo HTIB(Home Theater In A Box). The shipping experience is pretty straightforward – just let the online shop deliver to their California warehouse. You then provision your expected items on their website, together with their tracking numbers. They update the items when they receive it(usually 2-3 days), then you can advice them to ship at the next ship loading schedule. Remember to request the shipping invoice and pay early as they won’t ship the item until you pay the whole amount. I waited for 5 weeks before I got my package, but I was satisfied as I only paid $80 for a 30KG box! I shipped a total of 4 boxes from Pobox and transit times average is ~5.5 weeks.
Recently, there have been reports of item pilferages from the online communities. Pobox sent an email blast and they said that a company hired by the US Customs was reportedly stealing the contents of the boxes as they are being inspected. There are also speculations that the local staff are the ones stealing when the tracking info shows that the boxes were delivered to a different address or that there’s no one to receive the packages.
My Personal Verdict: Use PoBox for bulky and heavy items! There is a risk, no matter how small it is to have small items stolen. So don’t use it for small, expensive items like watches, jewelries etc. Consider also the cost of your purchase as they only have maximum $200 insurance per box(Take note! per box, not per item). I would use PoBox to ship speakers, strollers, oversized toys etc. Transit times is fairly long, so I suggest do not follow up until you’ve past 6 weeks from the date your box departed US.